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OPERATIONS ASSISTANT PROGRAM

Operations Assistant Program: Keep Your Business Running Smoothly (Without Losing Your Mind)

Running a business is hard enough—your operations shouldn’t be. Our Operations Assistant Program gives you peace of mind by keeping your day-to-day operations running efficiently while you focus on what you do best. We evaluate your needs, bundle the right services, and deliver a custom monthly plan so you can finally stop juggling tasks like a circus act.

Getting Started

First things first: we get to know your business. During our Discovery Process, a Business Consultant will identify where we can make the biggest impact. Then we package your needs into a clear operations plan with a monthly fee tailored to your business.

Here’s what you need to get started:

  • Google Business Account

  • Branded Email Address for Client Communications & Scheduling

  • Current Phone Provider Statement for Number Porting

  • HubSpot CRM

Don’t have one of these? No worries—we can set it up for you for a one-time fee determined during discovery.

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Phone Services

Your calls are important—and now, someone else can answer them like a pro. Using GoToConnect by Jive Communications, we handle inbound and outbound calls branded as your company.

  • Number Porting: Move your existing number into our system

  • Monthly Usage Fee: $35 per user for phone hosting and usage

  • Setup & Transfer: $275 one-time fee

Translation: professional phone service without you having to lift a finger.

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Scheduling & Communications

We’ll manage your calendar like your very own operations concierge, using Google Business to handle:

  • Professional meetings

  • Lead and quoting appointments

  • Job schedules

  • Any other calendar chaos you’d rather not deal with

No more double bookings. No more missed meetings. Just smooth, stress-free scheduling.

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Client & Lead Relationship Management (CRM)

Growth comes from great relationships—and staying on top of leads shouldn’t feel impossible. Using HubSpot CRM, we:

  • Manage client communications (for retention purposes)

  • Follow up on leads and opportunities

  • Keep your database squeaky clean

  • Log all calls and interactions for easy reference

Basically, we make sure no lead slips through the cracks—and your clients always feel heard.

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Quoting & Estimating

Need help putting together accurate quotes and estimates? Wood & Wire, Inc., a trusted general contractor, has your back. We subcontract quoting and estimating services on your behalf, tailored to your business processes.

Just schedule a time with your Business Consultant to get started.

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Project Management

We also offer project management services through Wood & Wire, Inc., keeping your projects on track and your sanity intact.

Schedule a consultation to discuss how we can streamline your project workflow—without you having to micromanage every detail.

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First Initiative, LLC has been committed to helping small businesses grow and succeed for 15+ years. 

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CONTACT INFO

info@first-initiative.com

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(920) 215-1466

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707 Hickory Farm Lane

Appleton, WI 54914

Fully Licensed and Insured © 2026 First Initiative, LLC. All Rights Reserved.

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